Terms & Conditions

Effective Date: December 15, 2024

Welcome to RNVIVA! These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By using our site, you agree to comply with and be bound by these Terms. Please read them carefully.

This website is operated by Eco Globe Manufacturer and Exporter (India) and RNVIVA Bizport (UAE). Our brand is RNVIVA.

1. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our services and make purchases.

2. Products and Services

We offer imitation jewellery, fashion accessories, and ladies’ handbags. All product descriptions and images are as accurate as possible. However, actual colors and designs may vary slightly due to screen settings and handmade elements.

We reserve the right to:

• Limit or discontinue products at any time
• Correct errors in pricing, descriptions, or availability
• Refuse any order you place with us

3. Orders and Payment

By placing an order, you agree that:

• All information you provide is accurate and complete
• You are authorized to use the payment method provided
• Prices are listed in AED, inclusive or exclusive of applicable taxes (based on your location)

We use secure third-party payment gateways. We are not responsible for any payment processing errors or issues caused by your bank or provider.

4. Shipping & Delivery

Shipping is available across India, the UAE, and selected international locations.

• Delivery times are estimated and not guaranteed
• We are not liable for delays caused by couriers or customs
• You are responsible for any duties or taxes on international shipments

For detailed shipping policies, please refer to our Shipping & Returns page.

5. Returns & Refunds

We accept returns only under the following conditions:

• The item must be unused and returned within 5 days of delivery
• Return shipping costs are the buyer’s responsibility unless the item was damaged or incorrect
• Refunds will be issued to the original payment method after inspection

Personalized or sale items may not be eligible for return. See our Return Policy for details.

6. Intellectual Property

All content on this website — including logos, product images, text, and designs — is the property of RNVIVA and protected under applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, or use our content without written permission.

7. User Behavior

You agree not to:

• Violate any local, national, or international laws
• Upload or transmit harmful code (viruses, malware, etc.)
• Use our website for fraudulent or misleading activities

We reserve the right to block access to anyone violating these Terms.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Please review their terms separately.

9. Limitation of Liability

RNVIVA shall not be liable for:

• Any indirect, incidental, or consequential damages
• Losses due to delays, inaccuracies, or service interruptions
• Unauthorized access to your personal data beyond our control

Use of our website and products is at your own risk.

10. Governing Law

These Terms are governed by the laws of the Republic of India and the United Arab Emirates, depending on the region of operation. Any disputes will be subject to the jurisdiction of appropriate courts in Kolkata or Dubai.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted here with the updated effective date. Continued use of our services constitutes acceptance of the new Terms.

12. Contact Us

For questions about these Terms, please contact us at:

📧 info@rnviva.com
📞 🇮🇳 +91 6289505418‬‬ | 🇦🇪 +971 504830975‬‬